If you have any issue with our extensions, please email us at firstname.lastname@example.org.
Please provide the following information so that we can check the issue:
- Site’s URL
- Admin URL
- Admin username and password
- FTP host, port, username and password
- SSH host, port, username and password
We endeavor to fix all issues within 48 hours.
Our business hours are as follows (Australian Eastern Standard Time):
- Monday – Friday: from 9am to 5pm
- Saturday: from 9am to 1pm