Customer Service

If you have any issue with our extensions, please contact us at support@magextensions.com.au

Please provide the following information so that we can check the issue:

  • Site’s URL
  • Admin URL
  • Admin username and password
  • FTP host, port, username and password

We endeavour to fix all issues within 48 hours. 

Our business hours are as follows (Australian Eastern Standard Time):

  • Monday – Friday: from 9am to 5pm
  • Saturday: from 9am to 1pm