By embedding this widget to your website, your customers can chat with you via Facebook Messenger in real-time right on your website. That means they do not have to go to Facebook or Facebook Messenger to send you a message anymore.
With this feature, Facebook Customer Chat (Facebook Live Chat) helps you a lot in giving support to your customers, consulting or selling on your website.
You can manage and take care of your customers via Facebook Messenger app or website.
To use this extension, you will need whitelist your domain to let Facebook Consumer Chat widget to communicate with your website.
Follow the steps below:
- Go to your Fanpage > Settings > Messenger Platform.
- In the Whitelisted Domains, enter the domain of your website(s).
- Then, click on the Save button to complete the setup.